1. Refund window
You may request a full refund within 7 calendar days of the original paid purchase or plan activation on a no-questions-asked basis.
Refund requests submitted after that initial window may still be reviewed manually where required by law or where we decide an exception is appropriate, but they are not automatically guaranteed.
2. Cancellations and downgrades
If you cancel after the initial 7 calendar days refund window, the default rule is that the current paid period continues until the end of the active billing cycle and then downgrades or stops renewing.
If payment fails, paid features may be suspended or the account may be downgraded after the applicable billing-provider and internal review flow.
3. Chargebacks and failed payments
Chargebacks may result in immediate suspension of paid features while reviewed by Directors.
Failed payments, provider-side cancellations, or payment disputes may affect plan access, billing status, or renewal continuity.
4. Tax and invoices
QRCraft currently operates on a GST basis and may issue GST Invoice documents where applicable.
For users outside India, additional taxes, currency conversion charges, bank fees, or provider-side charges may apply depending on location and payment method.